Privacy Policy

Last updated: 10 October 2026

Senum is operated by Umut Celal Özçelik, an individual based in Istanbul, Türkiye ("Senum", "we", "us"). We are the data controller for the data described here. Contact: support@senumplay.com. We do not sell your data, show ads or use analytics or tracking tools.

1. Data that stays on your device

Your playlists, provider login details, profiles, favourites, watch history and settings are stored on your device. Provider passwords are kept in the device's secure storage.

2. If you create an account (optional)

• Email address, to sign you in with a one-time code (sent via our email provider Resend).
• Signed-in devices: device name, platform and last activity, so you can see and sign out devices.
• Watch progress (Pro): playlist, profile and item identifiers with playback positions, to resume on other devices. We do not store the titles you watch.
• Encrypted backup (Pro): your playlists, profiles and settings are end-to-end encrypted on your devices before upload. We cannot read them.
• Plan status: whether you have Pro, until when, and the trial status of your account and device.

3. Purchases

Payments are processed by Apple (App Store), Google (Google Play) or Paddle (web, as Merchant of Record). We never receive your card details. Purchase status is shared with us through RevenueCat, which receives an anonymous account identifier and your purchase records to manage your Pro access.

4. Service features

• Channel logos: channel names from your playlist may be sent to our server to find matching logos from a public database. They are not stored with your identity.
• Web version: browsers cannot reach some IPTV servers directly, so small requests (playlist and guide data) may pass through our server. They are not logged or stored. Video never passes through our servers.
• Phone remote and Watch Party: temporary rooms connect your devices; chat messages are not stored after a room closes.
• Trailers are played from YouTube in privacy-enhanced mode. YouTube's privacy policy applies to that playback.

5. Where data is stored and for how long

Our servers run on Cloudflare's global network. Account data is kept until you delete your account; deleting your account in the app (Settings → Account) removes your account, devices, watch progress and backup. One-time sign-in codes expire after 10 minutes.

6. Your rights

Depending on where you live (for example under the GDPR or Türkiye's KVKK), you can request access to, correction of, export or deletion of your data, and object to processing. Write to support@senumplay.com; we answer within 30 days.

7. Children

Senum is not directed at children under 13. Parents can use kids profiles and parental controls in the app.

8. Changes

We will announce material changes to this policy in the app or on this website.